1. Scope and acceptance
These Terms & Conditions ("Terms") govern use of ebookfrom.me (the "Service"), operated by ebookfrom.me ("we", "us", "our"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
You represent that you are at least the age of majority in your place of residence and legally capable of entering these Terms.
2. What the Service does
The Service allows users to upload EPUB files they already own or select supported public-domain EPUBs sourced from Standard Ebooks, generate personalized output files, and download results. We do not operate as a marketplace for commercial ebooks.
Public-domain titles remain attributed to their original source. Standard Ebooks catalog items are subject to source availability and metadata updates during periodic synchronization.
3. User content rules (ownership, DRM, legality)
You are solely responsible for every file and instruction you upload. You must only upload content that:
- You lawfully own or otherwise have legal rights to process.
- Is not protected by DRM or other technical protection measures that you are not authorized to bypass.
- Does not violate intellectual property rights, privacy rights, export controls, sanctions, or any other applicable law.
- Is not prohibited, unlawful, abusive, fraudulent, or otherwise harmful content.
We do not promote piracy. You accept full legal responsibility for content you upload and for your use of outputs generated by the Service.
4. Limited processing authorization
You grant us a limited, non-exclusive, revocable authorization to host, process, transform, and transmit your files only as needed to operate the Service. This authorization exists only for service delivery, security, and troubleshooting and does not transfer ownership of your content to us.
5. Storage, deletion, and non-redistribution
- Uploaded and generated ebooks are stored only for processing purposes.
- Uploaded ebooks are auto-deleted after 60 minutes.
- Generated outputs may be retained for up to 30 days when using recipient email delivery links.
- We do not redistribute, publish, sell, or license uploaded ebooks to third parties.
- Operational logs and minimal metadata may be retained as described in the Privacy Policy.
6. Account, security, and acceptable use
You agree not to misuse the Service. Prohibited conduct includes:
- Attempting unauthorized access, scraping, malware distribution, or denial-of-service activity.
- Circumventing security controls, rate limits, payment controls, or access restrictions.
- Uploading content that infringes rights or violates criminal, civil, or regulatory law.
- Using automated tools in ways that materially degrade service availability for others.
We may suspend or terminate access where we reasonably suspect abuse, unlawful activity, or material breach of these Terms.
If you believe content on the Service infringes your rights, you may send a notice with sufficient detail to [email protected]. We may remove or disable access to reported content and may terminate repeat infringers, subject to applicable law.
7. Intellectual property
Except for user content, the Service and its software, branding, and design are owned by us or our licensors and are protected by applicable intellectual property laws. These Terms do not grant you ownership of the Service.
8. Third-party services
We use third-party providers for infrastructure, payments, and communications. Their services may be subject to separate terms and policies.
9. Digital Product Nature
ebookfrom.me provides personalized digital content. Once the customized ebook is generated and delivered, it is considered consumed digital content.
10. Right of withdrawal waiver (EU compliance)
By completing the purchase, you expressly consent to the immediate delivery of digital content and acknowledge that you lose your statutory 14-day right of withdrawal once the service has been fully performed.
11. Refund Policy
Due to the personalized nature of the service, all sales are final once the customized ebook has been generated.
If you experience a technical issue or are not satisfied with the result, please contact [email protected] and we will provide additional revisions or credits to resolve the issue.
Refund requests may be considered in exceptional circumstances before customization has been processed.
12. Chargebacks
If you believe a payment was made in error, you agree to contact us first at [email protected] so we can investigate and attempt to resolve the issue.
We reserve the right to dispute chargebacks that are fraudulent or abusive and, where permitted by law, to suspend or limit accounts while unresolved chargebacks remain open.
13. Service availability and disclaimer
The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
14. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, goodwill, or business interruption arising from or related to your use of the Service.
Nothing in these Terms excludes or limits liability that cannot be excluded by applicable mandatory law.
15. Indemnification
You agree to defend, indemnify, and hold harmless ebookfrom.me and its affiliates, officers, and personnel from claims, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your content, your use of the Service, or your breach of these Terms.
16. Consumer rights and local law
These Terms are intended to apply globally, but mandatory consumer protection laws in your jurisdiction may grant additional rights that prevail over conflicting provisions in these Terms.
17. Governing law and disputes
These Terms are governed by the laws applicable where ebookfrom.me is established, excluding conflict-of-laws rules, unless mandatory local law requires otherwise. Courts with competent jurisdiction at our principal place of business have non-exclusive jurisdiction unless mandatory law provides otherwise.
18. Changes to these Terms
We may update these Terms from time to time. Continued use of the Service after updates take effect constitutes acceptance of the revised Terms.
19. Related policies and contact
These Terms should be read together with our Privacy Policy and Cookie Policy.
Questions can be sent to [email protected].